**Note: Due to a pandemic-related worldwide glass jar shortage, you will receive an amber OR blue glass jar, depending on current inventory. This shortage is still continuing in 2022.
Greymount Paper & Press presents Greymount Wax Works: hand-poured, natural soy-coconut wax jar candles filled with dreamy fragrances. These 100% natural wax candles have an incredible 50-hour burning time, and are handcrafted using phalate-free fragrance oils, lead-free cotton wicks, and natural wax.
The first burn is the most important and will determine the burning life of your candle. Make sure to get a FULL melt pool the first time you light your candle (usually at least 1 hour of burning) to prevent wick tunneling.
My candle is not melting all the wax at the edges & looks like it might go out.
Don't worry! Wick tunneling, while frustrating, can often be corrected by creating a full melt pool. Blow out your candle and wait a few moments until the wick cools. Carefully scoop out any unmelted wax on the sides of the candle until the wax is even across the top, making sure not to break the wick. The wax can be placed in any wax warmer and enjoyed, no need to throw it away!
If the tunneling continues, please contact us and we will refund or replace your candle. Natural waxes are usually well-behaved, but occasionally a single candle can be finicky. We stand behind our products (and our customers!).
There's wax left at the bottom of my candle after burning, is this normal?
Approximately 1/2" of wax left in a container is both normal AND necessary for safety purposes. The wax acts as a buffer to prevent the container from overheating. If you have a wax warmer, use a butter knife to work out the remaining cooled wax, and add to your warmer.
Help! I can't smell my candle!
The #1 reason a candle fails to give a "hot throw" is air currents carrying the scent away. In our 100-year-old home, lighting a candle downstairs is the best way to scent the upstairs of the house! Try placing your candle in various (safe) locations to see where your best scent circulation occurs.
**Summertime note** During peak summer shipping (June-August), natural waxes can soften or slightly melt during shipment to states with extremely high daily temperatures (100+ degrees).