**Note: Due to a worldwide pandemic-related glass jar shortage, you will receive an amber OR blue glass jar, depending on current inventory.
Greymount Paper & Press presents Greymount Wax Works: hand-poured, natural soy-coconut wax jar candles filled with dreamy fragrances. These 100% natural wax candles have an incredible 50-hour burning time. Handcrafted using phalate-free fragrance oils that are blended with essential oils, lead-free cotton wicks, and natural wax free of any additives or artificial colors, for a clean-burning candle that smells divine.
Tip to get the best burn:
The first burn is the most important and will determine the burning life of your candle. Make sure to get a FULL melt pool the first time you light your candle (usually at least 1 hour of burning) to prevent tunneling, a phenomenon where the candle wick only melts a small area and burns straight to the bottom of the container.
My candle is not melting all the wax at the edges, and looks like it's going to go out. How can I fix this?
Don't worry! Tunneling, while frustrating, can often be corrected by creating a full melt pool. Blow out your candle and wait a few moments until the wick cools. Then, carefully scoop out the unmelted wax on the sides of the candle until the wax is even across the top, making sure not to break the wick. The wax can be placed in any wax warmer and enjoyed, no need to throw it away!
If the tunneling continues, please contact us and we will refund or replace your candle. Natural waxes are usually well-behaved, but occasionally a batch can be finicky. When this happens, we stand behind our products and our customers.
There's wax left at the bottom of my candle after burning, is this normal?
1/4" to 1/2" of wax left in a container is both normal and necessary for safety purposes. The wax acts as a heat buffer to prevent the container from overheating and breaking. This is another instance where a wax warmer is wonderful--once the wax has cooled, use a butter knife to work out the remaining wax, and add to your warmer. If more than 1/2" of wax is left over in your candle, please contact us.
Help! I can't smell my candle!
The #1 reason a candle fails to give a "hot throw" is an air current carrying the scent away. In our 100-year-old home, lighting a candle downstairs is the best way to scent our upstairs! An easy way to test your candle's scent is to place it in a smaller room, such as a bathroom. Once you establish that the candle scent is "throwing" well, try placing your candle in different safe locations to see where the scent best circulates.
**Summertime note** During peak summer shipping (June-August), natural waxes can soften or slightly melt during shipment to states with extremely high daily temperatures (100+ degrees).